Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Aurogy messaging platform, including our mobile applications, web client, blockchain network, and related services (collectively, the "Service"), operated by Aurogy ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using the Service, you confirm that you are at least 16 years of age and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you must not use the Service.
2. Account Registration
2.1 Phone Verification
To create an account, you must provide a valid phone number for one-time verification. After verification, we store only a cryptographic hash of your phone number. You are responsible for maintaining the security of the device associated with your account.
2.2 Device Binding
Your account is cryptographically bound to your device through a locally generated key pair. Your private keys are stored exclusively on your device. You are solely responsible for safeguarding your device and any backup recovery phrases. We cannot recover lost private keys or restore access to accounts where device access has been lost without a recovery phrase.
2.3 Account Security
You are responsible for all activity that occurs under your account. You agree to immediately notify us at security@aurogy.com if you believe your account has been compromised.
3. Permitted Use
The Service is provided for:
- Personal communication: Private messaging, voice calls, video calls, and media sharing between individuals.
- Business communication: Team messaging, customer communication through the Business API, and organizational coordination.
- Payments: Sending and receiving $AURO tokens for peer-to-peer transfers, in-app purchases, and authorized commercial transactions.
- Group coordination: Creating and managing group conversations and channels.
4. Prohibited Use
You agree not to use the Service for any of the following purposes. Violation may result in immediate account suspension or permanent termination:
- Illegal content: Distributing, storing, or transmitting any content that violates applicable law in your jurisdiction.
- Child sexual abuse material (CSAM): Any creation, distribution, or possession of child exploitation material. We maintain zero tolerance and will cooperate with law enforcement to the extent technically possible.
- Terrorism and violent extremism: Coordinating, promoting, or supporting terrorist activities or violent extremist organizations.
- Fraud and financial crime: Using the Service or $AURO tokens for money laundering, fraud, sanctions evasion, or other financial crimes.
- Spam and abuse: Sending unsolicited bulk messages, operating automated spam bots, or engaging in platform abuse.
- Harassment: Engaging in targeted harassment, threats, doxxing, or coordinated abuse of other users.
- Network attacks: Attempting to interfere with, disrupt, or gain unauthorized access to the Service, its servers, or connected networks.
- Reverse engineering: Decompiling, disassembling, or reverse engineering the Service except where expressly permitted by applicable law.
- Impersonation: Misrepresenting your identity or affiliation with any person or entity.
Enforcement note: Due to the end-to-end encrypted nature of the Service, we cannot monitor message content. Enforcement of prohibited use policies relies on user reports, metadata analysis, and blockchain transaction monitoring where applicable.
5. $AURO Token Disclaimer
5.1 Utility Token
The $AURO token is a utility token designed to facilitate transactions within the Aurogy ecosystem. $AURO tokens are not securities, equity instruments, or investment contracts. Holding $AURO tokens does not grant ownership, equity, voting rights, or any claim to profits or revenues of Aurogy.
5.2 No Investment Advice
Nothing in the Service, our website, whitepaper, or any communication from Aurogy constitutes financial, investment, legal, or tax advice. The value of $AURO tokens may fluctuate, and you may lose some or all of the value of tokens you hold. You should consult qualified professional advisors before making any financial decisions.
5.3 Gasless Transactions
Aurogy operates a gasless network where transaction fees are subsidized. We reserve the right to modify, limit, or discontinue the gasless model at any time with reasonable notice to users.
5.4 Regulatory Compliance
The availability of $AURO tokens may be restricted in certain jurisdictions. It is your responsibility to determine whether your use of $AURO tokens complies with applicable laws and regulations in your jurisdiction.
6. Intellectual Property
6.1 Our Property
The Service, including its design, code, logos, trademarks, and documentation, is owned by Aurogy and protected by intellectual property laws. These Terms do not grant you any right to use the Aurogy name, logo, or branding without prior written consent.
6.2 Your Content
You retain ownership of all content you create and share through the Service. Because your content is end-to-end encrypted, we have no ability to access, use, or license your content. You grant us only the limited technical permissions necessary to deliver your encrypted content to intended recipients.
6.3 Open Source Components
Certain components of the Service may be released under open source licenses. Those components are governed by their respective license terms, which take precedence over these Terms where applicable.
7. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
- We do not warrant that the Service will be uninterrupted, error-free, or secure against all threats.
- We are not liable for any loss of data, loss of profits, loss of tokens, or any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
- Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid to us (if any) in the twelve (12) months preceding the claim.
- We are not responsible for the actions of other users, third-party services, or blockchain network conditions.
7.1 Blockchain Risks
You acknowledge the inherent risks of blockchain technology, including but not limited to: smart contract vulnerabilities, network congestion, hard forks, regulatory changes, and the irreversibility of transactions. We are not liable for losses resulting from blockchain-related risks.
8. Account Termination
8.1 Voluntary Termination
You may delete your account at any time through the app settings. Upon deletion, your account data (phone hash, public keys) will be permanently removed within 30 days. On-chain transaction records are immutable and cannot be deleted.
8.2 Suspension and Termination by Aurogy
We reserve the right to suspend (freeze) or permanently terminate your account if:
- You violate these Terms, particularly the Prohibited Use provisions
- We receive a valid legal order requiring account action
- Your account is associated with confirmed fraudulent activity on the blockchain
- Your use poses a risk to the security or integrity of the Service
Where possible, we will provide notice before taking action and an opportunity to appeal. In cases involving imminent harm, illegal activity, or legal requirements, we may act without prior notice.
8.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination will survive, including but not limited to: intellectual property rights, limitation of liability, and dispute resolution.
9. Dispute Resolution
9.1 Informal Resolution
Before initiating formal proceedings, you agree to first contact us at legal@aurogy.com and attempt to resolve any dispute informally within 30 days.
9.2 Arbitration
If informal resolution is unsuccessful, any dispute arising from or relating to these Terms or the Service shall be resolved by binding arbitration in accordance with the rules of the International Chamber of Commerce (ICC). The arbitration shall be conducted in English. The arbitral award shall be final and binding.
9.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
9.4 Exceptions
Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent imminent harm.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Aurogy is incorporated, without regard to conflict of law principles. For users in the European Union, nothing in these Terms affects your rights under mandatory consumer protection legislation in your country of residence.
11. Modifications to the Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable for any modification, suspension, or discontinuation of the Service.
12. Changes to These Terms
We may revise these Terms from time to time. When we make material changes, we will notify you through the app, via email (if provided), or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and delete your account.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Aurogy regarding your use of the Service and supersede all prior agreements and understandings.
15. Contact
For questions about these Terms, please contact us:
- Email: legal@aurogy.com
- General inquiries: hello@aurogy.com